Site Rules

Account Registration and Usage

By registering an account with Relay Mail Pro, you agree to provide accurate and complete information, including a valid email address, billing details, and any other required information. You are solely responsible for maintaining the confidentiality of your account credentials and ensuring that they are not shared, transferred, or used by unauthorized individuals. If you suspect any unauthorized access or use of your account, you must notify Relay Mail Pro immediately by contacting [email protected].

When using our services, you agree to comply with all applicable laws, regulations, and policies related to email communication, data protection, privacy, and anti-spam practices. Relay Mail Pro reserves the right to suspend or terminate any account that is found to be in violation of these terms and conditions, without prior notice or liability.

You acknowledge that Relay Mail Pro may use your provided contact information, including email address and phone number, to communicate with you regarding your account, service updates, promotional offers, and other relevant information. You have the option to opt out of promotional communications by following the instructions provided in such communications or by contacting [email protected].

Payment and Billing

By subscribing to any paid services offered by Relay Mail Pro, you agree to pay all applicable fees and charges associated with your selected plan. Payments must be made in accordance with the billing cycle and payment methods specified during the registration or upgrade process. Failure to make timely payments may result in the suspension or termination of your account.

All fees and charges are non-refundable, except as expressly provided in our refund policy or as required by applicable law. Relay Mail Pro reserves the right to change its pricing, fees, and billing methods at any time, with notice provided to active subscribers via email or through the user dashboard.

It is your responsibility to keep your billing information up to date and accurate. If your payment method fails or is declined, Relay Mail Pro may suspend or terminate your access to paid services until the outstanding balance is settled. You are also responsible for any applicable taxes or duties related to your use of Relay Mail Pro services.

Termination and Cancellation

You may cancel your account with Relay Mail Pro at any time by following the cancellation instructions provided in your account settings or by contacting [email protected]. Upon cancellation, you will no longer have access to our services, and any remaining subscription fees will not be refunded. Any outstanding balances or fees owed to Relay Mail Pro must be settled before account termination.

Relay Mail Pro reserves the right to suspend, terminate, or restrict access to your account if we believe that you have violated these terms and conditions, engaged in fraudulent activities, or used our services in a manner that poses a risk to our platform or other users. In such cases, you will be notified of the reason for termination, and you may appeal the decision by contacting our support team.

Upon termination of your account, you are responsible for exporting or retrieving any data or content stored within our platform before your access is terminated. Relay Mail Pro shall not be liable for any loss or damage resulting from account termination or data loss.

Modifications to Terms

Relay Mail Pro reserves the right to modify or update these terms and conditions at any time, without prior notice. Changes to the terms will be effective immediately upon posting on our website or notifying active users via email. It is your responsibility to review the updated terms periodically and ensure compliance with the latest version.

If you do not agree with the modified terms, you may terminate your account and discontinue using our services. Your continued use of Relay Mail Pro after the effective date of the updated terms constitutes acceptance of the revised terms and conditions.

We may also introduce new features, services, or functionalities to Relay Mail Pro, which will be subject to these terms and conditions unless expressly stated otherwise. Any additional terms or policies related to new features will be communicated to users and incorporated into these terms.

Force Majeure

Relay Mail Pro shall not be liable for any failure or delay in performing its obligations under these terms and conditions if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to natural disasters, acts of terrorism, war, government actions, internet disruptions, or technical failures.

In the event of a force majeure event, Relay Mail Pro will make commercially reasonable efforts to mitigate the impact on our services and users. We will provide timely updates and notifications regarding any disruptions or changes resulting from force majeure events.

Our obligations under these terms and conditions will be suspended during the force majeure event, and we will resume performance as soon as reasonably possible once the circumstances permit.

Severability

If any provision of these terms and conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions.

Any waiver of a breach or failure to enforce any provision of these terms by Relay Mail Pro shall not be construed as a waiver of any subsequent breach or provision. Our failure to exercise or enforce any right or provision under these terms shall not constitute a waiver of such right or provision.

These terms and conditions constitute the entire agreement between you and Relay Mail Pro regarding your use of our services and supersede any prior agreements or understandings, whether written or oral. You may not assign or transfer any rights or obligations under these terms without the prior written consent of Relay Mail Pro.

Contact Information

If you have any questions, concerns, or feedback regarding these terms and conditions, please contact us at [email protected]. We value your input and strive to provide transparent and reliable services to our users.

Relay Mail Pro is operated by our company. You may also reach us by mail at the provided address for any legal or official correspondence.

Thank you for choosing Relay Mail Pro for your email communication needs. We look forward to serving you and helping you achieve success with our services.

User Content and Conduct

When using Relay Mail Pro services, you agree that you are solely responsible for the content of your emails, messages, and any other materials ("User Content") that you transmit or distribute through our platform. User Content must comply with all applicable laws, regulations, and third-party rights, including intellectual property rights, privacy rights, and anti-spam regulations.

You agree not to use Relay Mail Pro for any unlawful, offensive, or prohibited activities, including but not limited to sending spam, phishing emails, malicious content, or any content that infringes upon the rights of others. Relay Mail Pro reserves the right to monitor, review, and remove any User Content that violates these terms and conditions.

Furthermore, you agree to refrain from engaging in any activities that may disrupt or impair the operation of Relay Mail Pro services or interfere with the experience of other users. This includes but is not limited to attempting to access unauthorized areas of our platform, introducing malicious code or software, or engaging in any form of cyberattack or hacking.

Intellectual Property Rights

All intellectual property rights related to Relay Mail Pro, including but not limited to trademarks, logos, service marks, and copyrighted materials, are owned by Relay Mail Pro or its licensors. You are granted a limited, non-exclusive, and non-transferable license to use our services and intellectual property solely for the purpose of accessing and using the services in accordance with these terms.

You agree not to reproduce, modify, distribute, sell, or create derivative works based on Relay Mail Pro's intellectual property without prior written consent. Any unauthorized use or infringement of our intellectual property rights may result in legal action and termination of your account.

Additionally, you acknowledge that any feedback, suggestions, or ideas submitted to Relay Mail Pro regarding our services may be used by us without any obligation to compensate you or maintain confidentiality. We appreciate your input, but please refrain from submitting confidential or proprietary information.

Privacy and Data Protection

Relay Mail Pro is committed to protecting your privacy and data security. Our Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you consent to the collection, processing, and storage of your information as described in our Privacy Policy.

We implement industry-standard security measures to safeguard your data and prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.

We may collect certain information about your usage of Relay Mail Pro services, such as IP addresses, device information, and cookies, to improve our services, analyze trends, and personalize your experience. You have the right to review, update, or delete your personal information by contacting [email protected].